Call Centre opportunities
Meet two of the Call Centre Consultants
Logan
Prior to joining the SAPOL Call Centre, I've been working to obtain my Diploma and Bachelor of Aviation down at UniSA.
This has led to me being able to obtain my commercial pilot's license.
The most prominent skill I reckon I've learned during my study, is my communication skills.
This skill has really translated over to my work at the Call Centre.
Where I feel like now I'm able to handle any situation over the phone effectively and professionally.
It certainly does suit my lifestyle, working at the Call Centre and training to be a commercial pilot.
As a casual worker, I'm able to preference my shifts in advance, which means I'm able to work my flying schedule and my work schedule together.
And it works out really well for me.
Leah
After selling my dental practice and starting my cake business, which is my real passion, I was really missing the mental stimulation that I got from my role as a dental practitioner.
I really received that from SAPOL
With the flexible hours it's been fantastic and it allows me the flexibility to work round my cake business, be a mum, go to the gym, do all those roles and do them successfully.
I think that my most memorable moment so far the time when I received a call about a simple abandoned vehicle, and I did the checks that are part of our role.
I was able to find that this car belonged to a missing person and I was able to task a patrol and we found her.
This role at SAPOL is perfect for my life.
Make a positive impact in the community – Join SAPOL’s Blue Team
Searching for opportunities where you can make a difference? Looking for a role that is flexible, accommodates your lifestyle and commitments? At SAPOL, we’re expanding the team that supports our frontline police officers and the community – and we want you to be part of it.
As a Call Centre Consultant, you’ll be the first point of contact for people in need, handling Triple Zero (000) calls, as well as responding to 131444 Police Assistance and Crime Stoppers calls. You will work alongside dedicated team members, and together be creating a safer, more enjoyable South Australia by arranging policing responses, providing advice and support, and helping the community.
What we offer / Why join us?
- Inclusive culture
Work in a positive, diverse, and supportive environment. - Job diversity
Be challenged and learn new skills. - Shift flexibility
Choose shifts that suit your lifestyle. - Career flexibility
Casual, term contracts, or permanent roles available. - Competitive pay + paid training
Receive a generous salary, even during training. - Health and wellbeing perks
Access our onsite gym and the Fitness Passport program. - Salary packaging options
As a South Australian Government employee, you have access to salary packaging through the government's exclusive salary packaging provider. - Career pathways
Explore opportunities within SAPOL and across the South Australian public sector
Who we’re looking for
If that sounds like you, then we want to hear from you!
This isn’t just a job – it’s a career with purpose.
Apply here: South Australia Police Call Centre Jobs (with Salaries) - SEEK
Next steps:
You might be invited to complete some or all of these steps:
- Skills and aptitude test
We’ll check your typing speed, accuracy, and literacy – nothing too scary! - Health assessment
A medical which involves sight and hearing tests, psychological check to make sure you are good to go. - Interview time!
Meet the panel and show off your strengths – like teamwork, resilience, and customer service. Share stories from school, work, or life. - Final review
Your application gets a full review by the selection board.
Training that sets you up for success
If selected, you’ll receive a contract for a five-week full-time interactive and hands-on training course. This is an intense training program which not only touches on law, policy and procedure, but trains participants in the use of SAPOL’s latest communication technologies, such as South Australia’s Computer Aided Despatch system.
Ready to step up and make a difference?
Join us and be the voice that helps protect your community.
