Prior to joining the SAPOL Call Centre, I've been working to obtain my Diploma and Bachelor of Aviation down at UniSA.
This has led to me being able to obtain my commercial pilot's license.
The most prominent skill I reckon I've learned during my study, is my communication skills.
This skill has really translated over to my work at the Call Centre.
Where I feel like now I'm able to handle any situation over the phone effectively and professionally.
It certainly does suit my lifestyle, working at the Call Centre and training to be a commercial pilot.
As a casual worker, I'm able to preference my shifts in advance, which means I'm able to work my flying schedule and my work schedule together.
And it works out really well for me.
After selling my dental practice and starting my cake business, which is my real passion, I was really missing the mental stimulation that I got from my role as a dental practitioner.
I really received that from SAPOL
With the flexible hours it's been fantastic and it allows me the flexibility to work round my cake business, be a mum, go to the gym, do all those roles and do them successfully.
I think that my most memorable moment so far the time when I received a call about a simple abandoned vehicle, and I did the checks that are part of our role.
I was able to find that this car belonged to a missing person and I was able to task a patrol and we found her.
This role at SAPOL is perfect for my life.
Do you have a genuine interest in making a significant contribution to your community and South Australia? Are you seeking job diversity, flexible rostering and paid training?
Can you process information quickly, make timely decisions, manage demanding workloads and operate with a sense of urgency under high pressure situations within a team environment?
The South Australia Police Call Centre is committed to supporting and delivering a professional service by working together to keep police, emergency services, partner agencies and the community safe during emergencies and major events.
Call Centre Consultants will develop skills to manage 131444 Police Assistance calls, 1800 333 000 Crime Stoppers calls and take various police reports. On occasion, consultants are responsible for responding to Triple Zero ‘000’ emergency calls and arranging a policing response 24/7.
This dynamic and rewarding role offers:
The Call Centre is looking for people who:
As a first point of contact, Call Centre Consultants handle calls to assist the community in their time of need with the aim of producing a safe and peaceful environment for South Australia by the minimisation of crime and disorder.
The Call Centre is a great pathway to a policing or protective security career.
Eligibility
Applicants must obtain a current Australian work eligibility status and will be subject to a probity assessment.
Application
All applicants are required to provide:
Applicants may then be invited to undertake some or all other components of the selection process including:
Training
Selected applicants will be offered a five-week contract for full time employment to enable applicants to participate in and successfully complete the classroom based training course.
Successful completion of all tests and assessments, including the paid training course does not determine suitability for employment.