We are currently looking for ASO2 Call Centre Consultants to join the casual pool in our team. Shortlisting, testing and interviewing will occur from 25 October through to 17 December, with a five-week training course starting Monday, 17 January 2022. Read the Position information document and the application guidelines available at I WORK FOR SA for more information (as of 18 October 2021). Applications close 24 October 2021. Enquiries to SAPOLCallCentre@police.sa.gov.au
Do you have a genuine interest in making a significant contribution to your community and South Australia? Are you seeking job diversity, flexible rostering and paid training?
Can you process information quickly, make timely decisions, manage demanding workloads and operate with a sense of urgency under high pressure situations within a team environment?
The South Australia Police Call Centre is committed to supporting and delivering a professional service by working together to keep police, emergency services, partner agencies and the community safe during emergencies and major events.
Call Centre Consultants will develop skills to manage 131444 Police Assistance calls, 1800 333 000 Crime Stoppers calls and take various police reports. On occasion, consultants are responsible for responding to Triple Zero ‘000’ emergency calls and arranging a policing response 24/7.
This dynamic and rewarding role offers:
The Call Centre is looking for people who:
As a first point of contact, Call Centre Consultants handle calls to assist the community in their time of need with the aim of producing a safe and peaceful environment for South Australia by the minimisation of crime and disorder.
The Call Centre is a great pathway to a policing or protective security career.
Applicants must obtain a current Australian work eligibility status and will be subject to a probity assessment.
All applicants are required to provide:
Applicants may then be invited to undertake some or all other components of the selection process including:
Selected applicants will be offered a five-week contract for full time employment to enable applicants to participate in and successfully complete the classroom based training course.
Successful completion of all tests and assessments, including the paid training course does not determine suitability for employment.