South Australia Police
Search Go
Internet - internet_text_only
Site Map Site Help
FAQ
Print this Page
A-Z Directory
Armed Robbery
Handling credit cards & money
Preventing violence in the workplace
Safety & Security > Safety & Security Tips > Business security and safety

Business security and safety

Whatever business you are involved in there is a lot you can do to prevent or reduce the risk of crime.

Follow the advice on:

Business Watch SA can provide further help and support with crime reduction and community safety issues in business districts.

For more information

Download a copy of:

 or you can get a copy from the Community Programs Section at your local police station.

For more tips on safety and security see:

Return To Top

Building design and layout

  • Have an open, uncluttered environment with a clear, well lit view of the premises, particularly the sales area, from both within and outside the building.
  • Rear access points should be well lit.
  • Make sure that members of the public cannot gain access to staff rooms, stock rooms, behind the counter areas etc.
  • Sales counters should be monitored and secured at all times. Raised platforms and deep counters can provide added safety for staff.
  • Make sure members of the public can't see into the register, and that they can't reach into it.
  • Display signs advising customers to 'Remove helmets before entering the building' and saying 'Minimum cash kept on premises'.

Return To Top

Security devices

  • Make sure that locks on store rooms, rear access points, doors and windows are of suitable strength - and that they are used at all times.
  • Install electronic sensors to alert staff to customers at times of slow business.
  • Consider installing a closed circuit television (CCTV) security system - this can act as a deterrent for offenders as well as provide evidence if there is any criminal activity.
  • Make sure that any CCTV system is of the best quality affordable (poor quality images could restrict their effectiveness), is regularly maintained and that no items block the camera view. See the Armed robbery: Business information kit for more information about installing CCTV systems.
  • Mirrors can be used to monitor blind spots but make sure they don't show cash handling procedures.
  • Consider using security alarms and surveillance devices (e.g. monitored alarms)
  • Lock internal office doors and windows and secure the premises when unattended.

Return To Top

Be aware of suspicious behaviour

  • Be wary of early or late customers, and/or people loitering just after opening or just before closing time.
  • Be aware of people behaving suspiciously or loitering near your premises, especially those sitting on nearby seats or in parked cars.
  • Ask for positive identification before admitting technicians or trades people.
  • If someone arouses your suspicions, ask if they need assistance. This lets them know that they are being watched.
  • Call the police on 131 444 if you have any doubts.
  • Practice getting descriptions of people and vehicles, e.g. clothing, height, weight, ethnic origin, tattoos, jewellery, property carried, make and model of vehicle etc.

Return To Top

What your employees can do

Train your staff to become security aware. Make sure they:

  • take extra care when opening or closing the business, including checking for unwanted intruders that may be hiding in toilets or other isolated locations
  • know how to use any alarms and security devices
  • do not discuss cash handling procedures or security measures with any person not connected to the business
  • know what to do in case there is an attempted robbery
  • return all keys and staff passes when they leave your employment.

Return To Top

Information security

  • Backup data regularly (e.g. on CD) and make sure you keep the backup copy safe and secure in a different location.
  • Where possible, program your computer with a password to restrict access to any sensitive information.
  • Use a computer security device to secure easily movable equipment (e.g. use a 'cut resistant' steel cable to secure a laptop to a fixed object).
  • Lock laptops and electronic organisers in a secure place when they are not being used.
  • Remove lockable hard drives and store them in a secure place when they are not in use.
  • Install a firewall and up to date virus protection software.

Return To Top

 

Think First logo

   
Government of SA SA Central