10 Jul 2026 1:29pm
Police investigations into a suggestion a death occurred in South Australia due to the 000 outage on Wednesday have revealed this is incorrect.
Police launched an investigation in response to the claim made on social media and after being provided further information by those responsible for the post that an attempt to call 000 had failed.
While details of the circumstances that led to the death of the female will not be revealed, investigations have revealed the following events.
At 10am on Wednesday 8 July the woman’s partner found her in an unresponsive state following a medical episode.
Her partner called a neighbour using his Telstra mobile phone. The call connected. The neighbour, who had medical experience, attended instantly and assessed the woman.
As a result the neighbour called 000 using her Telstra mobile phone and requested an ambulance. This call also connected without issue.
An ambulance arrived shortly afterwards and the woman was transported to a local hospital. The woman passed away several hours after arriving at the hospital.
Investigations by Telstra overnight have also confirmed this sequence of events.
Investigations by police have revealed that the deceased woman’s partner did have difficulties contacting some relatives once he was at the hospital.
It now appears that these difficulties may have been misinterpreted and formed the basis of the belief that the woman’s death was connected to the 000 outage.
This is a distressing time for the family of the deceased woman. They have lost a cherished member of their family and are grieving.
It is unfortunate their loved one’s death was placed in the public arena in the manner it was when it need not have been.