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Think first then dial

DAIP actions

Domain 1 - Inclusive environments and communities

Outcome statement

A South Australia where all people with disability can participate as equal citizens and feel connected to their communities.

Objective

To influence community attitudes to remove discrimination and build a South Australian community that values difference and respects the contributions people with disability make to our communities.

Priority area 1: Active Participation

Outcome: People with disability are active participants in accessible and inclusive communities.
No.Action State Plan MeasureMeasureTimeframe Responsibility
11.1 Develop and implement an internal checklist based on the Accessible and Inclusive Community Events toolkit for all events with more than 50 attendees.1.1.2The number of inclusive and accessible events, both internal and external, with 50+ people following best practice event management principles. For example, the Accessible and inclusive community events toolkit.December 2026Governance and Capability Service
1.2 Ensure all events with 50 or more attendees implement best practice event management principles.Ongoing

Priority area 2: Inclusive communities and attitudes

Outcome: People with disability are active participants in accessible and inclusive communities.
No.Action State Plan MeasureMeasureTimeframe Responsibility
22.1 Review and update as necessary on line disability awareness training.1.2.1The number of initiatives undertaken to promote disability inclusion and improve community attitudes towards people with disability in the community.December 2026People, Culture and Wellbeing Service
2.2 Deliver on line disability awareness training to all staff and volunteers across SAPOL within employees’ Training Gateway individual learning plan.Ongoing
33.1 Establish a calendar of events for promotion of disability awareness significant dates (including carers).December 2026
3.2 Promote key identified events through appropriate communication channels.Ongoing
44.1 Engage with First Nations peoples living with disability, Aboriginal Community Controlled Organisations (ACCOs), and services supporting them when reviewing SAPOL’s cultural capability training and reflect relevant findings in any training revisions.1.2.3The number of actions embedded in our DAIP working towards Closing the Gap targets.Ongoing
Engage with ACCOs and First Nations people with lived experience to support culturally safe policing practices.Evidence of engagement with First Nations people.

Priority area 3: Universal Design

Outcome: Everyone in South Australia can access and enjoy inclusive and accessible natural and built environments.
No.Action State Plan MeasureMeasureTimeframe Responsibility
55.1 Apply the principles of Universal Design to audit sites undergoing upgrade works. Identify non compliant issues and schedule for correction in accordance with risk prioritisation.2.2 Deliver on line disability awareness training to all staff and volunteers across SAPOL within employees’ Training Gateway individual learning plan.1.3.2The number of public-facing government buildings, spaces, play spaces and infrastructure that are modified to improve accessibility. For example, signage and widening doors, and the number of new developments that incorporate Universal Design.December 2026Business Service
5.2 Identify and audit at-risk sites due to age or compliance concerns to ensure universal public access.3.2 Promote key identified events through appropriate communication channels.
6Apply the principles of Universal Design to all new builds and major redevelopment works.

Priority area 5: Communications and Information

Outcome: People with disability can find the information they need in the format(s) they need it in.
No.Action State Plan MeasureMeasureTimeframe Responsibility
77.1 Identify key public facing documents to be translated into Easy Read format.1.5.1The number of resources or materials that have been developed in accessible formats. For example, websites that meet Web Content Accessibility Guidelines (WCAG) 2.2 level AA accessibility standard (or above), Auslan translations and Easy Reads. December 2027 Government and Capability Service 7.2 Develop Easy Read versions of identified documents. 7.3 Investigate options to improve communication accessibility for people with disability from culturally and linguistically diverse backgrounds. December 2027Government and Capability Service
7.2 Develop Easy Read versions of identified
7.3 Investigate options to improve communication accessibility for people with disability from culturally and linguistically diverse backgrounds.Review of communication accessibility options for people with disability from culturally and linguistically diverse backgrounds is completed.People Culture and Wellbeing Service

Government and Capability Service
8Utilise SAPOL social media platforms to amplify emergency management information sharing such as 30 Days 30 Ways.1.5.2The number of Auslan, assistive listening devices, and augmentative and alternative communication services provided to meet support needs, including at emergency presentations. For example, hospital emergencies, crisis services, bushfires, or floods, where timely communication support is essential.Security and Emergency Management Service

Priority area 7: Collaboration, consultation and innovation

Outcome: People with disability are actively involved in government decisions that affect their lives.
No.Action State Plan MeasureMeasureTimeframe Responsibility
9Review and enhance media strategy for Police and Community Engagement Forums to ensure it is inclusive of people with disability, their families and carers, disability service providers including ACCOs.1.7.1The number of public consultations that included and sought input from people with disability, including engagement with ACCOs.December 2026Government and Capability Service
10Establish Disability Service Advisory Network.Establishment of a Disability Service Advisory Network.December 2027People, Culture and Wellbeing Service
1111.1 Draft a statement for inclusion on advertisements seeking membership on SAPOL working groups or committees – encouraging people with disability, (including parents and carers of people with disability) to apply.1.7.2The number of people with disability (including parents and carers) serving on committees and working groups.December 2026
11.2 Circulate statement across the organisation, promoting its use for SAPOL working groups or Committees.
Domain 2 - Inclusive education and employment

Outcome Statement

A South Australia where all people with disability benefit from inclusive educational experiences, equitable employment opportunities and financial security.

Objective

To ensure equal opportunity to learning and earning is achieved by addressing the barriers and obstacles people with disability of all ages continue to face at all levels of the education and employment experience.

Priority Area 3: Targeted transitional supports

Outcome: People with disability have supportive environments to learn, grow, and transition throughout their life.
No.Action State Plan MeasureMeasureTimeframe Responsibility
12Review and enhance SAPOL Achievemore Volunteer Opportunities webpage to ensure it is inclusive and encouraging people with disabilities people to apply for volunteer roles, where appropriate.1.2 Ensure all events with 50 or more attendees implement best practice event management principles.2.3.5The number of initiatives taken to encourage people with disability to volunteer.December 2026People, Culture and Wellbeing Service

Priority Area 4: Access to employment opportunities

Outcome: People with disability have opportunities to achieve, develop and succeed in their chosen fields.
No.Action State Plan MeasureMeasureTimeframe Responsibility
13Ensure recruitment for Public Sector Act roles processes from application to interview are inclusive by using and promoting the SA Public Sector Employment Toolkit.2.4.3The number of organisational changes adopted to improve inclusive recruitment for people with disability. For example, tailoring roles to fit individuals and employer incentives.December 2026People, Culture and Wellbeing Service
14Review recruitment processes and criteria for Police Officer and Police Security Officer roles to identify where reasonable adjustments may be considered that are appropriate for the nature of the role.December 2028

Priority Area 5: Inclusive working environments

Outcome: People with disability have access to supportive places to earn.
No.Action State Plan MeasureMeasureTimeframe Responsibility
1515.1 Ensure recruitment for Public Sector Act roles processes from application to interview are inclusive by using and promoting the SA Public Sector Employment Toolkit.2.5.1The number of organisational changes adopted to improve inclusive recruitment for people with disability. For example, tailoring roles to fit individuals and employer incentives.December 2026People, Culture and Wellbeing Service
15.2 Encourage and upskill SAPOL employees on the effective use of workplace adjustments
16Develop and promote health and wellbeing initiatives that support employees with disability to thrive in the workplace.December 2027

Priority Area 6: Data and reporting

Outcome: People with disability benefit from state authorities working to improve disability data at both state and national levels.
No.Action State Plan MeasureMeasureTimeframe Responsibility
17Promote SAPOL employees to update their Equal Opportunity Details on HR21 to strengthen organisational diversity data.2.6.2Development and implementation of data collection and reporting systems.December 2029People, Culture and Wellbeing Service
Domain 3 - Personal and community support

Outcome Statement

A South Australia where people with disability can access quality, tailored personal and community supports addressing their individual needs

Objective

To build a service system in South Australia that takes a person-centred approach that recognises the contributions and potential of all people with disability.

Priority Area 1: Accessibility

Outcome: People with disability can easily access community supports and services.
No.Action State Plan MeasureMeasureTimeframe Responsibility
18Review and improve access to SAPOL services for people with disability including prevention supports, with attention to crisis situations and seeking police assistance by;
  • Strengthening community engagement (metro, regional, and remote)
  • Increasing accessibility to information
  • Building partnerships with disability service organisations
  • Collaborate with disability and care providers to strengthen approaches.
3.1.1The number of initiatives and improvements made to connect people with disability to community supports and services wherever they present. For example, referral hubs, mobile outreach, online information platforms, frontline worker training, and partnerships with community organisations.December 2029Organisation wide
19Establish a Disability Engagement Officer Role within each District and Region to support local referral pathways and community engagement.Implementation of Disability Engagement Officers.Governance and Capability Service

Priority Area 3: Information sharing

Outcome: People with disability receive more coordinated and effective support when services work together and share information.
No.Action State Plan MeasureMeasureTimeframe Responsibility
20Participate in Inclusive SA Community of Practice meetings and with external disability service providers to strengthen shared learning about disability and crisis response.3.3.1The number of inter-agency meetings and initiatives to support the implementation of the State Plan and DAIP.December 2029People, Culture and Wellbeing Service
21Maintain strategic level liaison with relevant agencies including SAAS, Mental Health Services and the Royal Flying Doctor Service in relation to mental health issues.Metropolitan Operation Services
Domain 5 - Safety, Justice and Rights

Outcome Statement

A South Australia where all people with disability feel safe, have their rights upheld and have full and equal protection before the law.

Objective

To improve the safety and overall experience of people with disability coming into contact with our emergency services, criminal justice and civil law systems.

Priority Area 1: Targeted knowledge, understanding and support

Outcome: People with disability are understood, supported, and have their rights upheld, including within the justice system.
No.Action State Plan MeasureMeasureTimeframe Responsibility
22Enhance existing SAPOL disability awareness training by embedding trauma-informed practice principles and practical guidance for supporting people with disability in policing and justice contexts.5.5.1Proportion of emergency responders and staff in out-of-home care, youth detention and correctional settings, equipped with the knowledge, skills and trauma informed principles to confidently support people with all types of disability.December 2029People, Culture and Wellbeing Service
23Investigate options for the development and implementation of police communication tools to support effective, accessible communication with people with disability across policing and justice contexts.
24Provide disability training and resources to SAPOL staff involved in justice processes to build disability confidence and ensure positive, respectful engagement with people with disability.5.1.2Justice and legal workers are disability confident and respond positively to people with disability.

Priority Area 2: Responding to emergencies

Outcome: People with disability are understood, supported, and have their rights upheld, including within the justice system.
No.Action State Plan MeasureMeasureTimeframe Responsibility
2525.1 Identify and implement additional communication tools to support people with disability, including non verbal individuals, children and young people with disability, on SAPOL-issued mobility devices.5.2.1The number of emergency response resources and systems developed for people with disability.December 2028Security and Emergency Management Service
25.2 Develop and integrate an accompanying SAPOL online training package to ensure operational members can confidently use these tools.

Priority Area 3: Support and navigating the justice system

Outcome: People with disability receive the right supports for them when navigating the justice system.
No.Action State Plan MeasureMeasureTimeframe Responsibility
2626.1 Continue providing specialist training to qualify SAPOL members as prescribed interviewers and strengthen referral pathways and procedural safeguards to support vulnerable witnesses and ensure their voices are heard.5.3.1Total number of trauma informed services to identify and support people with disability in the justice system, including access to legal representation.December 2029Crime Service
26.2 Review training content to remain evidence-based and aligned with best practice.

Priority Area 4: Consultation and collaboration

Outcome: People with disability are involved in the design and delivery of policies, programs and laws.
No.Action State Plan MeasureMeasureTimeframe Responsibility
2727.1 Engage people with disability who have lived experience of the justice system in the co-design and review of relevant SAPOL policies, programs, and procedures.5.4.1Total number of policies, programs and laws that have been informed by people with disability, who have lived experience of the justice system.December 2027People, Culture and Wellbeing Service
27.2 Where possible, involve people with lived experience of disability in the design, delivery and review of services, policies and programs.

Priority Area 5: Safeguarding

Outcome: People with disability can access effective, inclusive and responsive safeguarding supports and services.
No.Action State Plan MeasureMeasureTimeframe Responsibility
28Maintain and strengthen collaboration with the Adult Safeguarding Unit (ASU) to support the Ageing and Adult Safeguarding Act 1995 by:
  • Monitoring and review of the Memorandum of Administrative Arrangement
  • Working together to protect vulnerable adults.
5.5.3Total number and type of authorised restrictive practices.December 2028Crime Service