Scam Warnings

new scam

ACCC scam warning

A scam email sent to a SA Police inbox was today quickly turned into a warning and learning opportunity for the wider community.

The email, which claimed to be from the Australian Competition and Consumer Commission (pictured), showed some of the classic warning signs of being a scam.

ACCC Scam Email

Sergeant Jonathon Newman, the Cybercrime Training and Prevention Supervisor from the SA Police Financial and Cybercrime Investigation Branch, said scammers are always active.

“Unfortunately they will try to trade on the good name of widely known brands – in this case the ACCC – and send out emails indiscriminately in the hope of catching someone who is not paying close attention.

“This can mean both business and personal email addresses can receive emails of this type.”

He noted that some of the key indicators which should raise a recipient’s suspicions were:

* Sender's email address not linked to the ACCC

* Generic salutation

* Threatening language

* Sense of urgency

* Poor spelling

* Suspicious link

* Generic sign-off

In cases such as this, police recommend simply deleting the email and advise to never click on links contained in such emails.

Scammers keen to access your phone

SA Police have also noticed a rise in reports of “Remote Access" scams – particularly involving mobile phones.

These scams involve a potential victim being contacted, either by phone or through a messenger service, and convinced to install a remote access or viewing application on to their device.

These applications allow the device to be viewed and accessed remotely - hence the name of the scam - giving the scammers all but unfettered access.

Traditionally scammers have focused on getting people to install remote viewing applications on their would-be victim’s computers, however, police have noticed a rise in mobile phones being the targeted device.

The scammers often impersonate employees of telcos or software companies.

Their scripts vary but two common themes are that the victim's computer or phone has been hacked or infected by a virus and the caller needs remote access to prevent loss or damage, while the other is that the caller needs remote access to enable them to fix a slow internet connection.

SA Police urge the community to:

  • Beware of unsolicited phone calls or messages.
  • Don't download any software or application that you are unfamiliar with.
  • If in doubt, hang up and call the company back on a phone number sourced independently (not supplied by the caller).

For more information about scam prevention please visit