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Protective Security Officer - COVID-19

Working as a Protective Security Officer- COVID-19

SA Police is currently recruiting 114 new Protective Security Officers (PSOs) to provide vital security services as part of our state’s response to COVID-19.

You can contribute to South Australia’s COVID-19 defence by joining the team providing safe and secure quarantine for returning Australians at our medi-hotels.

Duties for PSO COVID-19 include:

  • Staffing security desks and control access in medi-hotels and other quarantine accommodation.
  • Operating security equipment including CCTV monitoring.
  • Assisting in perimeter and floor by floor monitoring and foot patrols.
  • Completing compliance checks.
  • Monitoring and reporting all guest movements.
  • Maintaining and keeping excellent records in journals, log books and other databases as required by SA Police.

Read the Position Information Document for the OPS2 Protective Security Officer - COVID-19 (pdf).

Nine weeks paid training is provided to all successful applicants, with all graduates offered a 12-month contract. The next training course begins in November 2021.

Upon graduation, annual salary starts at $55,315 with 21% penalty loading and allowances increasing this up to $69,000 plus superannuation.

Watch the video below to hear first hand from PSOs undertaking COVID-19 duties. For other videos in this series, see further down on this page.

What does a COVID-PSO do?

Getting started

Submit an online Expression of Interest via the 'APPLY NOW' button below.

You will be contacted to provide further information and arrange testing.



The role of Protective Services Officer is an interesting and challenging job, requiring unique skills and abilities. You will need to meet the below eligibility criteria and undergo a recruitment process to determine if you’re right for the role. If you are found to be suitable, you will receive nine weeks paid training at the Police Academy to prepare you for this exciting career.


You must be an Australian or New Zealand citizen or hold Australian permanent residency to join SA Police.


You need to be at least 18 years old before you can begin the protective security officer qualification program.

There is no upper age limit – all applicants undergo the same application and testing process.


To apply for a position as a protective security officer, you need to hold a C class (car) Australian driver’s licence. A provisional 2 (P2) licence is acceptable; however you must not have accrued any demerit points or be on Safer Driver Agreement.

Health and fitness

As a protective security officer, you need to maintain a high level of fitness to meet the physical demands of the job. Throughout the recruitment process, we will carry out medical and physical examinations to evaluate your fitness level.

Applicants over the age of 40 must undertake an exercise electrocardiogram (ECG) before participating in physical testing.

Read more about our medical standards

Check out our fit for duty test in action to see what’s involved.


Your visual acuity needs to be 6/9 or better (with or without correction) AND 6/18 or better in your worse eye without correction.


Completion of Year 12 or equivalent is highly desirable. If you haven’t completed Year 12, we will consider other evidence of your ability to cope with the academic aspects of training and the demands of protective security officer duties.

Communication skills

As a protective security officer, you need to have a community-minded approach and the ability to maintain a cool head in stressful situations. You should be patient, observant and capable of confidently dealing with problems in an assertive manner.

First aid

As a protective security officer, you need to obtain a basic first aid certificate before graduating from the Police Academy. You can get this by completing a one-day course with one of the following organisations or an accredited organisation of your choice:

Your training should cover bleeding control and cardiopulmonary resuscitation (CPR).

Working with Children Check

You will need to obtain a Working With Children Check before graduating from the Police Academy.

Recruitment process

Once you’ve established that you meet our eligibility criteria and have submitted your expression of interest, you’ll undergo a rigorous recruitment process to make sure you’re the right fit for the role.

Expression of interest

Submitting an application

Submit an online Expression of Interest via the 'APPLY NOW' button below.

You will be contacted to provide further information and arrange testing.


Evaluation and testing

We will evaluate your application to ensure you meet SA Police’s eligibility criteria. If you do, we’ll invite you to participate in online evaluation and testing sessions. These sessions will include completing aptitude testing and a personality profile.

Panel interview

After evaluation of your testing, we may invite you to attend a panel interview. This interview is your opportunity to demonstrate the necessary qualities and qualifications to thrive in a career as a protective security officer, such as:

  • leadership
  • decisiveness
  • problem-solving
  • courage
  • respect
  • stress management
  • integrity

To help assess your personal values, beliefs and attitudes, we’ll ask about and draw on examples from your education, workplaces, social interaction, community interest and general life experience.

Medical examination

To participate in police academy training and protective security officer duties, you need to meet required medical standards. You will have a medical examination to ensure you meet these standards.

Read more about our medical standards

Physical and agility testing

To carry out your duties, you must successfully complete our ‘fit for duty’ fitness test. As part of this test, you’ll wear a 10kg vest and complete the following exercises:

  • run 80 metres
  • run 25 metres carrying two 15kg weights
  • cross a slippery balance beam
  • do 20 step-ups
  • climb over a one-metre-tall fence
  • drop to the ground and stand up five times
  • collect a training firearm and pull the trigger 13 times with each hand.

At the start of the test, we’ll give you five physical characteristics to remember (for example, gender or hair colour), and you’ll need to recall at least three of these once you’ve finished.

The test is challenging, so it’s best to start a gradual cardiovascular exercise program in preparation. To be competitive, you need to complete the test in less than two minutes and thirty seconds.

Check out our fit for duty test in action below to see what’s involved.


Our selection board will carefully review your application and will make a decision regarding an offer of employment based on the results of your testing and evaluation during the recruitment process. If the board selects you, we will contact you and provide all the information about when your training will begin.

Before selection you will be required to provide a current working with children check.

Please note that successful completion of all tests does not guarantee selection.


The Protective Security Officer Qualification Program is a comprehensive nine week training course conducted at the Police Academy, a state of the art teaching facility. The training course is full time, Monday – Friday 8.30am – 5.00pm for nine weeks.

You will receive training in:

  • Law and evidence
  • Communication
  • Ethics and integrity
  • Authorities pursuant to the Protective Security Act 2007
  • Driver training
  • Firearms training, OC spray, batons and defensive tactics
  • How to correctly use personal protective equipment (PPE)
  • The role and function of the medi-hotels and South Australia’s COVID-19 quarantine program
  • Hotel compliance environments.

Once you have successfully completed the qualification program you will be offered a 12-month contract with SA Police.

Watch our videos

What does a shift as a COVID-PSO involve?

What’s the best thing about the role?

How do you stay COVID safe within the role?