Think first then dial
 
Triple Zero
Police, Fire, Ambulance
in an emergency
 
131 444
Police Assistance Line
for non-urgent police assistance
 
1800 333 000
Crime Stoppers
report crime anonymously

Annual report 2017-18 - Section C

Section C: Reporting of public complaints as requested by the Ombudsman

Summary of complaints by subject

Public complaints received by Ethical and Professional Standards Branch

Category of complaints by subject – 1 July 2017 – 3 September 2017

Number of instances

By the Police Ombudsman

146

SAPOL – Mandatory Report

61

Category of complaints by subject – 4 September 2017 – 30 June 2018*

 

By the Office of Public Integrity

1 655

SAPOL – Mandatory Report

330

* Changes in counting rules and classifications occurred with the closure of the Police Ombudsman Office.

Data for the previous years is available at: data.sa.gov.au

Complaint outcomes

Nature of complaint or suggestion

Services improved or changes as a result of complaints or consumer suggestions

Changes to Complaints Process

On 4 September 2017, the Police Complaints and Discipline Act 2016 came into effect. As of this date, the Office for Public Integrity commenced the oversight role of police complaints and the responsibility for receiving complaints.

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