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Annual report 2017-18 - Section A

Section A: Reporting required under the Public Sector Act 2009, the Public Sector Regulations 2010 and the Public Finance and Audit Act 1987

Agency purpose or role

Under the Police Act 1998, the purpose of South Australia Police is to reassure and protect the community in relation to crime and disorder by the provision of services to uphold the law, preserve the peace, prevent crime, assist the public in emergency situations, coordinate and manage responses to emergencies, regulate road use and prevent vehicle collisions.

SAPOL’s Strategic Plan is SAPOL 2020, outlining SAPOL’s Vision of `a visible responsive police service for all South Australians’, and key strategy to be accessible, innovative and efficient in the use of resources and responsive in the delivery of frontline services regardless of the circumstances. SAPOL 2020 also contains SAPOL’s six organisational values essential in maintaining the highest standards of behaviour by police when delivering services internally or externally to the community.

Our Values are:

  • Service
  • Integrity
  • Courage
  • Leadership
  • Collaboration and
  • Respect

Objectives

  • A visible, responsive police service for all South Australians.

Key strategies and their relationship to SA Government objectives

Key strategy

SA Government objective   

To be accessible innovative and efficient in the use of our resources, and responsive in the delivery of our frontline services regardless of the circumstances.

South Australia Police provides a range of community services with the ultimate objective of ensuring South Australia remains a safe place to live, visit and do business.

Agency programs and initiatives and their effectiveness and efficiency

Program name

Indicators of performance/effectiveness/efficiency

Outcome for South Australia

Public Safety

Level of Community Confidence in policing services.

Percentage Grade 1 taskings in the metropolitan area responded to within 15 minutes.

Number of calls received by Call Centre.

Number of 000 calls presented to Police Communications Centre by Telstra.

88.1%, above the national average

91.1%, above the target of ≥80.0%

485 643

154 665

Crime and Criminal Justice Services

Number of recorded offences against the person as reported by/on behalf of victims per 1000 head of population.

Number of recorded offences against property as reported by/on behalf of victims per 1000 head of population.

13.16, below projection of ≤15.0

47.4, below projection of ≤50.0

Road Safety

Number of Road Safety Contacts issued personally involving unique expiation notices and apprehension reports excluding camera.

Number of driver screening tests conducted.

Number of SAPOL Road Safety Centre attendees, children and young adults (16-24 years).

Total number people attending SAPOL road safety programs.

210 190


578 496, above the target of 500 000

8 877 children and 123 young adults


79 808

Legislation administered by the agency

Police Act 1998 and Police Regulations 2014
Firearms Act 2015
Hydroponics Industry Control Act 2009
Protective Security Act 2007
Second-hand Dealers
and Pawnbrokers Act 1996
Witness Protection Act 1996

Organisation of the agency

Commissioner

Deputy Commissioner

Business Service

Crime Service

Governance and Capability Service

Human Resources Service

Information Systems and Technology Service

Metropolitan Operations Service

Operations Support Service

Security and Emergency Management Service

State Operations Service

SAPOL organisational structure

South Australia Police continues to work collaboratively with other emergency service agencies and Department for Correctional Services to ensure community safety.

Employment opportunity programs

Program name

Result of the program

R313 Initiative

SAPOL’s Recruit 313, a previous State Government  initiative to increase frontline policing numbers, commenced in  September 2016. The initiative continued in 2017-18, following on from  the Commissioners implementation of a 50/50 gender equity policy for SAPOL  recruiting.

In addition to the  gender equity policy, a youth specific recruitment strategy was undertaken in  an effort to recruit young South Australians, as well as a focus on  recruiting people from Culturally and Linguistically Diverse (CALD) backgrounds.  In 2017-18 as part of this initiative, 14 metropolitan information  seminars to encourage applicants were held, including two specifically  targeting women.

Directly attributable to these strategies, 190  recruits commenced training at the Police Academy during 2017-18; 21 were  from CALD backgrounds, 39 were youth recruits and 95 were female. SAPOL  achieved its 50/50 gender target during this period.

During 2017-18, resulting from the R313 initiative,  new positions have been created in areas such as; family violence,  cybercrime, general duties, prosecution and country areas.

Aboriginal Employment  Register (AER)

In April 2018, SAPOL strengthened its employment opportunities through the AER when considering  filling vacancies governed by the Public Sector Act 2009. The AER is a  gazetted Employment Opportunity Program (EOP) pursuant to section 65 of that  Act. The Register enacts the EOP so that Aboriginal job seekers (which can include Aboriginal public sector employees) can register their interest for  employment in the South Australian Public Sector. Public Sector agencies like SAPOL can then consider employing Aboriginal job seekers from the Register before they advertise a vacancy. The purpose of the EOP is to provide improved employment opportunities.

Since April 2018,15 clients of the AER have been employed under Public Sector Act 2009 conditions in administrative positions. Two clients of the AER have been referred to  Police Recruiting and have been employed as Community Constables.

SAPOL continues its  current work and is investigating opportunities to expand employments into other areas such as the Police Call Centre and Traffic Camera Section.

Agency performance management and development systems

Performance management and development system

Assessment of effectiveness and efficiency

Individual Performance  Management

SAPOL has a structured online Individual Performance Management and Development system supported by comprehensive policy, guidelines and training. Continuing over a 12 months cycle, plans are commenced, have a mid-term review (6 months) and completed.

The system has two components:

1) Performance Standards - an employee’s performance is appraised against corporate and local accountabilities and individual performance goals.

2) Learning and Development

a. Ensuring completion of compulsory training for the employee’s job role as defined within the Core Training Index.

b. Identifying development strategies to support the employee’s career development goals.

SAPOL employees with an individual performance management plan reviewed within the annual reporting period (2017-18) as a percentage of the total workforce was 67.0%.

The effectiveness and efficiency of SAPOL’s system is currently under review.

Work health, safety and return to work programs of the agency and their effectiveness

Work health, safety and rehabilitation programs

Effectiveness

Work Health and Safety

SAPOL has a dedicated Health Safety and Welfare Area with a focus on prevention. The Preventions Section works closely with Employee Assistance and Injury Management sections where safety systems have been developed and maintained in accordance with the Self Insurers Framework and Code of Practice; and safety is integrated into all aspects of SAPOL’s operations.

Multiple operational safety training and programs are developed and embedded with a focus on prevention and continuous improvement. These include; Responding to Bush Fire Incidents, Managing Mental Health Incidents, Managing Safety-Supporting Employees and the annual Incident Management & Operational Safety Training (IMOST).

SAPOL is developing a Mental Health Strategy, which includes the introduction of Mental Health First Aid Training. Approximately 840 officers participated in this training during 2017-18 with further training being delivered during 2018-19.

As part of the commitment to safety SAPOL has established over 30 Work Health and Safety (WHS) Committees with 150 elected and trained health and safety representatives.

Based on risk, SAPOL is moving away from a compliance driven model to one with a strong safety culture driven by an understanding and acceptance that the responsibility of health safety and wellbeing rests with everyone.

SAPOL’s extensive Employee Assistance Program (EAP) - an independent and confidential counselling service, delivered by specialist mental health professionals, offering support for work related and personal issues.

SAPOL’s Employee Assistance Section provides an initial triage and counselling service for employees as well as a consultancy, training and assessment service to assist employees’ physical and psychological wellbeing.

In addition to this internal resource, SAPOL also has an independent Employee Assistance Program. Each SAPOL employee is entitled to six free sessions every two years. The sessions can be used by family members. An employee can either make direct contact through a dedicated SAPOL 1300 telephone number, or can be referred through Employee Assistance Section.

During 2017-18, 308 employees accessed the service across 738 sessions.

Work health and safety and return to work performance

2017-18

2016-17

% Change
(+ / -)

Workplace injury claims

Total new workplace injury claims

287

318

-9.75%

Fatalities - (based on Building Service Excellence (BSE) counting rules that being; death workers compensation claims submitted regardless determination status)

1

1

0%

Seriously injured workers*

0

4

-400%

Significant injuries (where lost time exceeds a working week, expressed as frequency rate per 1000 FTE)

**   24.04

25.49

-1.45

Work health and safety regulation

Number of notifiable incidents (WHS Act 2012, Part 3)

6

8

-25%

Number of provisional improvement, improvement and prohibition notices (WHS Act 2012 Sections 90, 191 and 195)

4

9

-55%

Return to work costs***

Total gross workers compensation expenditure ($)

$12 732 804

$14 727 025

-13.54%

Income support payments – gross ($)

$7 316 205

$7 571 347

-3.37%

* Number of claimants assessed during the reporting period as having a whole person impairment of 30% or more under the Return to Work Act 2014 (Part 2 Division 5).
** Data only available to December 2017.
*** Before third party recovery.

Data for the previous years is available at: data.sa.gov.au

Fraud detected in the agency

Category/nature of fraud

Number of instances

Theft by Deception (fraud) offences

18

Strategies implemented to control and prevent fraud

Of these matters, 12 are still under investigation and have not yet been finalised. Of the six matters that have been finalised, the outcomes are:

  • 2 x Reported for abuse of public office and dishonest dealings with documents
  • 1 x Unsubstantiated
  • 2 x No further action
  • 1 x Management resolution – no finding.

Ongoing comprehensive audit practices detect any fraudulent behaviour.

An overarching SAPOL Audit and Risk Committee comprising of SAPOL Executive and an independent external member, acts as a coordinated corporate committee working across SAPOL to ensure risks have been identified and foster an ethical and accountable environment. The Committee advises the Commissioner on matters of accountability and internal control affecting operations of SAPOL.

A dedicated Audit and Risk Management Section (ARMS) maintain the strategic oversight of fraud and related matters that are reported to the Anti-Corruption Branch or the Ethical and Professional Standards Branch. In addition, they perform targeted random audits of critical SAPOL service areas such as police cells, police stations, financial management and property issues.

Data for the previous years is available at: data.sa.gov.au

Whistle-blowers’ disclosure

Number of occasions on which public interest information has been disclosed to a responsible officer of the agency under the Whistleblowers’ Protection Act 1993.

Number

 0

Data for the previous years is available at: data.sa.gov.au

Executive employment in the agency

Executive classification

Number of executives

Commissioner

1

Deputy Commissioner

1

Assistant Commissioners

8

SA Executive Service Level 2

3

SA Executive Service Level 1

1

Data for the previous years is available at: data.sa.gov.au

The Office of the Commissioner for Public Sector Employment has a data dashboard for further information on the breakdown of executive gender, salary and tenure by agency.

Consultants

The following is a summary of external consultants that have been engaged by the agency, the nature of work undertaken and the total cost of the work undertaken.

Consultants

Purpose

Value

Consultancies below  $10,000 each

All consultancies below $10,000 each

Various

$55 932

Consultancies above $10,000 each

Stillwell Management Consultants

Director Business Service position selection

$15 178

Professor Jason White

Preparation of Court reports

$18 200

Gill Duck

Business Planning Review

$19 950

Taylor Fry

Review of Injury and Income Protection Liabilities - Actuary Assessment

$20 000

DB Aero Pty Ltd

Strategic review of SAPOL Aircraft Services

$20 337

Necleus Media Australia

Neighbourhood Watch launch campaign

$29 984

Deloitte

Payroll Calculator

$35 414

Ernst Young

Human Resource Management Branch Review

$56 250

KPMG

Corporate Cybercrime Project

$129 712

KPMG

Information and Reporting - District Policing Model

$158 520

Total  all consultancies

$559 477

Data for the previous years is available at: data.sa.gov.au

See also the Consolidated Financial Report of the Department of Treasury and Finance for total value of consultancy contracts across the SA Public Sector.

Contractors

The following is a summary of external contractors that have been engaged by the agency, the nature of work undertaken and the total cost of the work undertaken.

ContractorPurposeValue

Fujitsu Australia Ltd

Performing system integration services for CHRIS21 implementation

$1  110 000

Hays Specialist Recruitment

Temporary staff engaged to provide administrative services

$788  000

Modis Consulting Pty Ltd

Performing change management and training of staff for IT project

$560  000

Ajilon P/L

Performing change management and training of staff for IT project

$509 000

Talent International (SA) P/L

Project management and testing services

$466 000

Squiz Australia P/L

Neighbourhood watch reinvigoration project and support and maintenance of  SAPOL corporate  website

$270 000

Randstad P/L

Temporary staff engaged to undertake office services, sourced from staffing agencies

$260 000

Touchstone Computing Pty Ltd

Performing project management  services for IT project

$248 000

Natalie Bottroff &  Associates

Rehabilitation services

$164 000

Allegro Recruitment Consult  P/L

Performing programming services for IT project

$161 000

Dfp Recruitment Services

Temporary staff engaged to undertake office services, sourced from staffing agencies

$155 000

Safeselect

Psychological testing

$119 000

Toll Fast

Delivery of mail and packages to police stations

$107 000

Health Scope Ltd

Rehabilitation services

$82 000

Alex Gava Consulting

Rehabilitation services

$71 000

Innodev P/L

Test automation services

$69 000

KPMG

Professional advisory services rendered for various projects

$57 000

Chandler Macleod Group Ltd

Provision for business analyst  services and temp staff

$36 000

Interpreting And Translating

Assisting investigators during interview of non-English speaking offenders

$36 000

Kronos Australia Pty Ltd

Performing system enhancement  services for IT project

$34 000

RNTT P/L

Agency staff provider for control centre, short term contract

$32 000

Hewlett-Packard Australia Ltd

Programming support

$30 000

Msvs Consultancy

Rehabilitation services

$27 000

Worldlearn Pty Ltd

Performing system enhancement services for IT project

$23 000

Michael Smith

Contracted to shoe and trim the police horses

$23 000

Vedantus Solutions Pty Ltd

Technical training

$14 000

Cqr Consulting Aust P/ L

Information Security Management System (ISMS) expansion & security awareness

$11 000

Total Contractors (in excess of $10 000)

$5 462 000

Data for the previous years is available at: data.sa.gov.au

The details of all South Australian Government-awarded contracts for goods, services, and works are displayed on the SA Tenders and Contracts website here.

The website also provides details of across government contracts here.

Financial performance of the agency

The following is a brief summary of the overall financial position of the agency. The information is unaudited. Full audited financial statements for 2017-18 are attached to this report.

Allocated resources

Program Expenditure % - $930.3m$m$%

Public Safety

369.0

40

Crime & Criminal Justice Services

448.3

48

Road Safety

113.0

12

Operating Expenses Profile % - $930.3m

$m

$%

Salaries & Related

750.4

81

Supplies, Services & Other

151.8

16

Depreciation & Amortisation

28.1

3

Cost of service provision

 

2018
Actual
$m

2017
Actual
$m

2016
Actual
$m

2015
Actual
$m

2014
Actual
$m

Total operating expenses

930.3

896.1

825.9

814.8

789.1

Total operating income

39.4

37.9

36.5

34.5

34.0

Net cost of providing services

890.9

858.2

789.4

780.3

755.1

Net revenue from SA Government

840.8

852.9

797.6

795.0

740.9

Net result (AAS) (1)

(50.1)

(5.3)

8.2

14.7

(5.2)

(1) Net result in 2017-18 of ($50.1 million) includes lower net revenue from SA Government with $34.9 million in cash returned to Government in accordance with the cash alignment policy and $20.7 million for net movements in employee liabilities and additional compensation.

Assets and liabilities

Total Assets as at 30 June 2018 - $551.9m

$m

$%

Cash & Cash Equivalents

153.9

28

Land

63.0

12

Building & Leasehold Improvements

233.5

42

Other Plant & Equipment

61.4

11

Other

40.1

7

Total Liabilities as at 30 June 2018 - $452.9m

$m

$%

Long Service Leave (inc on costs)

206.7

46

Annual leave (inc on costs)

39.8

9

Provisions

121.2

27

Payables

54.0

12

Other

30.3

6

 

2018
Actual
$m

2017
Actual
$m

2016
Actual
$m

2015
Actual
$m

2014
Actual
$m

Current assets

174.3

194.3

156.3

141.8

98.4

Non-current assets

377.6

377.2

383.3

374.9

385.8

Total assets

551.9

571.5

539.6

516.7

484.2

Current liabilities

125.6

129.8

116.7

104.9

94.2

Non-current liabilities

327.3

297.8

273.8

284.1

276.1

Total liabilities

452.9

427.6

390.5

389.0

370.3

Net assets

99.0

143.9

149.1

127.7

113.9

Other financial information

Nil to report

Other information requested by the Minister(s) or other significant issues affecting the agency or reporting pertaining to independent functions

Reporting and investigating alleged corruption

Reports of alleged potential corruption within the South Australian public sector are received by the Anti-Corruption Branch (ACB) from a variety of sources including the Independent Commissioner Against Corruption (ICAC), the Australian Crime and Intelligence Commission, the Crown Solicitors Office, SAPOL’s Internal Investigation Section, Crime Stoppers, police officers, members of the public, and from whistleblowers pursuant to the requirements of the Whistleblowers Protection Act 1993.

Type of Investigation

2017-18

ACB Investigation

229

ACB / ICAC Joint Investigation

1

In the ordinary course of business, the ACB may conduct an initial investigation to assess information to determine whether there is a reasonable suspicion of corruption, or of serious or systemic misconduct or maladministration. Where such a suspicion is subsequently formed the matter is reported to the Officefor Public Integrity (OPI)/ICAC. In some cases the ACB will provide the initial information or allegation(s) to the OPI/ICAC as a matter of course.

In many cases matters may be ‘filed’ following initial assessment/investigation, where there is no reasonable suspicion of corruption and no supporting evidence to warrant further enquiries into the information.

Where the ICAC has referred a matter to SAPOL to conduct an investigation, The Officer in Charge of the ACB (or delegate) will determine whether that investigation is to be conducted by the ACB, or alternatively sent to another appropriate SAPOL area for investigation. In certain circumstances where deemed warranted, the ACB may commence a full investigation into a matter and advise the ICAC of the commencement of that investigation.

It is the case that having received a report of suspected potential corruption from the ACB, the ICAC may decide to refer the matter back to ACB for continued investigation, or to propose that the matter be a joint SAPOL/ICAC investigation.The ICAC may also direct that SAPOL cease investigating the matter.

It should be noted that from time to time the Australian Commission for Law Enforcement Integrity (ACLEI) may also direct joint investigations with ACB pursuant to Law Enforcement Integrity Commissioner Act 2006. No joint ACB/ACLEI investigations were commenced during this reporting period.

The breakdown of total ACB investigations managed in the 2017-18 year is recorded below. (This table discounts the one joint ACB/ICAC investigation commenced during the period).

Type of Investigation

2017-18

Miscellaneous Assessment

104

ACB Operations

11

Investigations Referred SAPOL areas (not retained at ACB)

114

A breakdown of the category of the ‘public official’ alleged to have been involved in a potential issue of corruption in public administration is depicted below (as far as can be determined). Where a matter has allegedly involved more than one nominated ‘suspect’, the ‘public official’ status of the primary suspect is recorded.

Public Officials Defined (total investigations)

2017-18

SAPOL Police Officer - sworn (including Community Constables)

85

SAPOL - unsworn / cadet

12

Protective Security

3

Other SA Public Sector

114

Local Government

6

Other (includes civilians)

8

Commonwealth Public Sector

1

State Government

1

Data for the previous years is available at: data.sa.gov.au

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