Q: How long will it take to process my request?

A: The standard timeframe to process a request is 5 - 10 working days.

Q: Can I apply via email, or fax through my request?

A: No, unfortunately you must either submit your application at a Police Station or else send through the application form via the postal service to Records Release Unit attaching the appropriate fee and copies of identification documents.

Q: What is the cost of a VCR / PIR?

A: The cost of either report is in accordance with fees and charges as per the Government Gazette.

The fee is currently $56.50.

This fee is adjusted annually in accordance with CPI and is set by the Department of Treasury and Finance. This service is no longer subject to fee waivers, and concessions do not apply.

Q: If I require a refund, how do I apply for one?

A: All applications for refunds must be made within three months from the lodgement date. Please forward your request in writing together with supporting documentation to the postal address listed on the front of the form.

Q: Can I apply for a VCR / PIR on behalf of someone who is residing overseas or interstate?

A: You can apply on behalf of someone overseas or interstate if you hold Power of Attorney. Documents to verify this must be produced. A copy must be attached with the application. The original Power of Attorney Certificate must be sighted by a SAPOL employee or equivalent.

Q: The report belongs to someone else - can I obtain a copy?

A: Yes, however if your name is not mentioned you will be required to prove your association with the incident, e.g. provide proof of ownership of the vehicle or property; and the request for the report needs to be justified e.g. an insurance claim. Details that are personal to other people will be removed from the report.

Q: Can I apply for all statements and records related to my VCR / PIR?

A: No, you will only be provided with the PIR or VCR. In many cases this will be sufficient if you need to substantiate that an event occurred.

Q: Can I get a copy of my blood alcohol reading with my VCR?

A: No, Blood Alcohol readings are automatically sent to each driver. If for any reason you did not receive one, please contact State Forensic Science on telephone 8226 7700.

Q: What if the information on my VCR or PIR is incorrect?

A: In the first instance visit your local police station and explain the changes you would like to make. In some cases you may need to correct your records via the Freedom of Information Act. Please Submit a PD361 - Application for Amendment of Personal Records form which is available from any Police Station. Please outline your concerns and provide a copy of the disputed evidence.

Q: How can I obtain further information?

A: Telephone or email the Records Release Unit via the contact details listed on the police reports page.